Home Page

The CitiSales Study

  • Research Team
  • Research Design
  • Partners

Jobs that Work for
Hourly Workers

  • Study Overview

Issue Briefs

  • Intro to The CitiSales Study
  • What is Workplace Flexibility
  • Business Case for Workplace Flexibility
  • Management Strategies for Workplace Flexibility
  • Job Quality for Hourly Workers
  • Workplace Factors that Drive Engagement
  • Job Quality, Engagement, & Customer Satisfaction

Jobs that Work for
Older Workers

  • Study Overview

Issue Briefs

  • Intro to the CitiSales Study
  • Responsive Workplace
  • Older Workers Capability

Press Coverage

Contact Information

Introduction to the CitiSales Study

This introductory brief describes the overall CitiSales Study, the main objectives of the hourly worker and older worker projects within the CitiSales Study, and the two samples used to answer the research questions. This brief has three primary sections:

  • Introduction
  • CitiSales Study: Jobs that Work for Hourly Workers
    • Project Description
    • Hourly Worker Sample Description
  • CitiSales Study: Jobs that Work for Older Workers
    • Project Description
    • Older Worker Sample Description
Download a PDF of this Brief