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The CitiSales Study

  • Research Team
  • Research Design
  • Partners

Jobs that Work for
Hourly Workers

  • Study Overview

Issue Briefs

  • Intro to The CitiSales Study
  • What is Workplace Flexibility
  • Business Case for Workplace Flexibility
  • Management Strategies for Workplace Flexibility
  • Job Quality for Hourly Workers
  • Workplace Factors that Drive Engagement
  • Job Quality, Engagement, & Customer Satisfaction

Jobs that Work for
Older Workers

  • Study Overview

Issue Briefs

  • Intro to the CitiSales Study
  • Responsive Workplace
  • Older Workers Capability

Press Coverage

Contact Information

Press Coverage

This is one of the first studies of its kind. We are excited to share findings and implications of the CitiSales Study with the press. If you would like more information or would like to schedule an interview with a member of our research team, please email .

March 5, 2008 - press release

The University of Kentucky issued a press release, Jobs that Work for Hourly Workers Benefit All, to announce Dr. Jennifer Swanberg's release of CitiSales Study findings at the 2008 Work Life Conference in Atlanta, GA. www.uknews.uky.edu

Download a PDF of the press release